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Montreal Toiture Pro

Privacy Policy

Last updated: March 2026

1. Introduction

Montreal Toiture Pro ("we", "our", "the company") is committed to protecting the privacy and personal information of our clients and website visitors. This privacy policy describes how we collect, use, store and protect your personal information in accordance with Quebec's Act Respecting the Protection of Personal Information in the Private Sector (Law 25) and applicable federal legislation.

2. Personal Information Collected

We may collect the following personal information:

  • Full name
  • Email address
  • Phone number
  • Property address (if voluntarily provided)
  • Description of roofing project or issue
  • Type of service requested
  • Browsing data and cookies from your browser

3. Collection Methods

We collect your personal information through the following means:

  • Estimate request forms on our website
  • Communications by phone or email
  • Cookies and tracking technologies on our website

4. Use of Information

Your personal information is used for the following purposes:

  • Responding to your estimate requests and inquiries
  • Providing the roofing services requested
  • Communicating with you about your project
  • Improving our website and services
  • Complying with our legal and regulatory obligations

5. Cookies and Analytics

Our website uses cookies to improve your browsing experience. We use Google Analytics (GA4) to analyze website traffic. Google Analytics collects anonymized data about your use of the site, including pages visited, visit duration and device type.

You can disable cookies in your browser settings. However, some website features may be affected.

6. Information Sharing

We do not sell, rent or share your personal information with third parties for marketing purposes. Your information may be shared only in the following situations:

  • With our service providers (web hosting, email service) who are bound by confidentiality
  • When required by law or court order
  • To protect our rights or safety

7. Data Retention

We retain your personal information only as long as necessary for the purposes for which it was collected, or as required by applicable legal requirements. Estimate requests are kept for a reasonable period to ensure follow-up on your project.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration or destruction. Our website uses the HTTPS protocol to secure communications.

9. Your Rights (Quebec Law 25)

Under Quebec's Law 25 on the protection of personal information in the private sector, you have the following rights:

  • Right to access your personal information
  • Right to rectify inaccurate information
  • Right to withdraw your consent to the use of your information
  • Right to data portability
  • Right to request the deletion of your personal information
  • Right to file a complaint with the Commission d'acces a l'information du Quebec

10. Privacy Officer

For any questions regarding this privacy policy or to exercise your rights, you may contact us:

11. Changes to This Policy

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page with the updated date. We encourage you to review this page regularly.

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